爆!!!亚马逊卖家注意,官方强制要求提供当地退货地址

2017-07-10
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根据亚马逊的要求,我司海外仓库提供亚马逊美国站退货地址接收退货,欢迎咨询。

咨询热线:4000-456-750

以下是亚马逊官方通告

关于亚马逊国际卖家的退货新政策

2014-12-18开始执行
如果你是亚马逊的国际卖家,请遵守亚马逊对国际卖家退货的政策。
亚马逊上的买家希望有一个直接的退货方式,所以现在亚马逊要求国际卖家执行新的退货规定:(1)提供一个当地国家的退货地址给需要退货的买家(2)支付买家的退货邮费。例如,如果你是一个美国站的亚马逊卖家,就必须提供一个美国当地的退货地址或者给买家支付退货邮费到亚马逊。
卖家需根据亚马逊指令更新默认退货地址,使用多个退货地址,和创建预付邮费标签。创建预付邮费标签请根据指示操作,亚马逊需确保买家不用支付退货的邮费。
Return Policies for International Sellers

Dec 18, 2014

If you sell on an Amazon marketplace website in a country outside your business location, you should be familiar with our international returns policies.

Customers buying on Amazon expect a consistent and straightforward product return experience. In order to create a consistent return experience, we require all sellers either to 1) provide a local address in their Elected Country for returns, or 2) pay for return shipping on all returns. For example, if you sell on Amazon.com, you must either provide a return address within the United States or provide free return shipping for buyers in the United States.

For instructions on updating your default return address, using multiple return addresses, and creating pre-paid mailing labels, see our Help page on Return Addresses & Mailing Labels. When you create a pre-paid mailing label, set the return label cost to $0.00 to ensure the buyer is not charged for return shipping.

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